Frequently Asked Questions

Everything you need to know about your order and our collections.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How should I care for my Sluggers apparel?

To maintain the quality of your garments, we recommend machine washing cold with similar colors and hanging to dry. Avoid using bleach or high-heat tumble drying.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow its progress.